As part of the refund policy, the Organization and the consumers will be entitled with the below criteria's:
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Customers can cancel/modify orders before 7:30 PM (for next day) thru subscription section. After 7:30PM System finalizes the order and any cancellations will be applied to next day automatically.
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In case of damaged or defective product, customers can request for replacement or refund by contacting at +91 98619 25184 or write to us [email protected]. In case of defective/damaged product, take a picture and share on WhatsApp with our Customer Relation Team before 2:00PM (Same day of delivery). Customers need to raise ticket in Mo bliss within 3 hours of delivery to avail a complete refund on product. Customers are required to return the damaged/defective product via delivery agent next day for product/packaging/other investigation.
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Refund will be processed within 5-7 business days to customers wallet.
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In case customer has not ordered a product and it gets delivered, customer can return it. Customer to open a ticket in Mo Bliss or contact CRM at +91 98619 25184 or write to us [email protected]. Please make sure that the product is not opened or used. Also, it is advisable to store the product in the fridge till our delivery executive picks it up.